Refund Policy

Last updated: May 24, 2026

We want you to be completely satisfied with your TeslaHubs purchase. If you’re not happy for any reason, we’re here to help.

Return Window

You have 30 days from the date of delivery to return an item for a refund or exchange. Items must be in their original condition — unused, uninstalled, and in original packaging.

Non-Returnable Items

• Items that have been installed or used.
• Items returned after 30 days of delivery.
• Items marked «Final Sale.»

How to Start a Return

1. Email us at hello@teslahubs.com with your order number and reason for return.
2. We will respond within 1–24 hours with return instructions.
3. Ship the item back to us using a trackable shipping method.
4. Once we receive and inspect the item, we will process your refund within 3–5 business days.

Refund Method

Refunds are issued to the original payment method. Please allow 5–10 business days for the refund to appear on your statement, depending on your bank or card issuer.

Damaged or Defective Items

If you received a damaged or defective item, please contact us immediately at hello@teslahubs.com with photos of the damage. We will send a replacement or issue a full refund at no additional cost to you.

Exchanges

We offer free exchanges for items of the same or different value. Contact us to arrange an exchange.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or we made an error with your order.

Contact

Email: hello@teslahubs.com